Terms of Service — ROK GEAR

Last Updated: September 2026

Welcome to Rok Gear (houseofrokgear.com). By accessing or using our website, placing an order, or otherwise engaging with our services, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using our site.

1. Acceptance of Terms

By browsing, creating an account, or placing an order on this website, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy and Refund Policy. If you do not agree with any part of these Terms, please discontinue use of our website.

2. About Us

Rok Gear is an online apparel and athletic gear brand operating in Pakistan, offering training pants, compression tees, performance shorts, and related products through houseofrokgear.com.

3. Eligibility

You must be at least 18 years of age, or using this site under the supervision of a parent or legal guardian, to place an order with us.

4. Products and Pricing

• All products displayed on our website are subject to availability.
• Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.
• We make every effort to display accurate product colors, descriptions, and sizing information; however, minor variations may occur due to screen display or manufacturing.
• We reserve the right to limit quantities, discontinue products, or correct pricing errors at our discretion.

5. Orders and Payment

• Orders are confirmed once placed successfully through our website.
• We currently accept the following payment methods:
  • Cash on Delivery (COD) — payable in cash to the delivery rider upon receipt of your order.
  • Online Card Payments — processed securely through our payment partner, PayFast, supporting major debit/credit cards.
• We reserve the right to cancel or refuse any order due to suspected fraud, unauthorized activity, stock unavailability, or pricing errors, and will notify you if this occurs.

6. Shipping and Delivery

• We currently offer delivery across all of Pakistan at a flat shipping rate of Rs. 299.
• Estimated delivery time is 3–5 business days, depending on your location.
• Delays may occur due to courier issues, weather, or circumstances beyond our control; we will do our best to keep you informed.
• Please ensure your shipping address and contact number are accurate, as we are not responsible for failed deliveries due to incorrect information.

7. Returns and Refunds

All returns, exchanges, and refunds are governed by our separate Refund Policy, available on our website. By placing an order, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website — including but not limited to the Rok Gear name, logo, product designs, images, graphics, and text — is the property of Rok Gear and protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or use our content for commercial purposes without our prior written consent.

9. User Conduct

When using our website, you agree not to:

• Provide false or misleading information when placing an order.
• Use the site for any unlawful or fraudulent purpose.
• Attempt to interfere with the security or proper functioning of the website.

10. Limitation of Liability

Rok Gear shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delays in delivery, product misuse, or issues arising from third-party payment processing.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: houseofrokgear@gmail.com Website: houseofrokgear.com

Disclaimer: This document is a general template and is not a substitute for professional legal advice. We recommend having it reviewed by a lawyer familiar with Pakistani e-commerce and consumer protection law before publishing, to ensure it fully fits your business needs.